10:00 - 10:05

Welcome and Introduction

James Brown

10:05 - 10:25

The Importance of Commercial Creativity

Dimitris Hiotis

10:25 - 10:45

Improving the Customer Digital Journey

Conrad Heider

10:45 - 11:05

Fireside Chat: PizzaExpress

Rosalind Hunter

11:05 - 11:15

Break

11:15 - 11:35

Insights from our 2021 Global Pricing Study

Peter Colman

11:35 - 12:05

Ask the Expert

Partner Panel

12:05 - 12:10

Summary of Day and Closing Remarks

James Brown