08:30 - 09:30

Training: Pricing 101

Lauren Carter, Graham Tatham

10:00 - 10:20

Welcome and Introduction

James Brown

10:20 - 11:00

How industries globally have adapted to uncertainty in 2020

James Brown, Mark Billige

11:00 - 11:05

Break

11:05 - 11:25

The Fundamentals Of Subscription Pricing 

David Smith

11:25 - 11:45

Mastering Net Retention In A Customer-Led Market 

Gregory Harwood

11:45 - 12:05

Steering Sales Behaviour Using Incentive Schemes 

Peter Colman

12:05 - 12:10

Break

12:10 - 12:30

Conquering Dynamic Pricing

Dimitris Hiotis

12:30 - 12:50

Developing Loyalty and Mastering Personalisation

Rosalind Hunter

12:50 - 13:05

Break

13:05 - 13:35

2021 Outlook: Perspectives Across Sectors 

Catherine Faiers, COO AutoTrader

Murray Hennessy, CEO Great Wolf Resorts

Bas Vorsteveld, VP Commercial Excellence EMEA, GSK Consumer Healthcare 

Rhys Williams, Customer Success Director JLA

Moderated by Xi Bing Ang

13:35 - 13:45

Close and Introduction To Clinics

James Brown

14:00 - 16:00

Clinics